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Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty-Minute Books)
Cold Calling Techniques: That Really Work
Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com
The Third Screen: Marketing to Your Customers in a World Gone Mobile
Smart Selling on the Phone and Online: Inside Sales That Gets Results
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment (1st Edition)
Maverick Prospecting Secrets: Leverage Free Internet Services to Find and Attract Unlimited Leads.
Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com
Smart Selling on the Phone and Online: Inside Sales That Gets Results
Cold Calling Techniques (That Really Work!)
Predictable Revenue: Turn Your Business Into A Sales Machine With The $100 Million Best Practices Of Salesforce.com
Smart Selling on the Phone and Online: Inside Sales That Gets Results
The Truth About Email Marketing
The Complete Guide to Telemarketing Management
The Third Screen: Marketing to Your Customers in a World Gone Mobile
Cold Calling Techniques: That Really Work
Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales
Selling to Anyone Over the Phone
Telesales Tips From The Trenches: Secrets of a Street-Smart Salesman
Mobilized Marketing: How to Drive Sales, Engagement, and Loyalty Through Mobile Devices